Terms of Use

Company Name

KIYORA KIKUCHI Co., Ltd.

President and Representative Director

Shihoko Ogami

Location

129-2 Ima, Kikuchi City Kumamoto 861-1303, Japan

Phone Number

+65-9425-2280

Email

info@kiyorabi-global.com

Customer Care Hours

Monday - Friday, 8.30 am - 6.30 pm (JST+9)

Method of Product Payment

Paypal (VISA / Mastercard)

Required Charges Other than Product Payment

  • (1) Consumption tax: Tax Free
  • (2) Shipping and handling: We will provide notification at the time of the order as fees may differ depending on product quantity or size.

Return Policy

If an item you purchased is faulty, please email us at info@kiyorabi-global.com, quoting details of your order and describing the problem. If you wish to return an item, the cost of returning the item is your responsibility. We will not offer refunds or exchanges for whatever reason if you do not complete the return procedure within 14 days of receiving the products.